Last updated: 14 May 2026
Who this policy covers
This policy describes the practices of The Rose Bangkok (“we”, “us”) for our public website and the information you share when you contact us or request a booking.
If you use third-party apps (for example LINE, WhatsApp, or WeChat), those services have their own privacy policies. We encourage you to read them as well.
Information we may collect
Contact and booking details you choose to provide, such as your name, phone number, messaging handle, email address, preferred appointment time, service preferences, and address or general location needed to arrange a visit.
Technical data from your browser or device, such as IP address, general region, browser type, pages viewed, and approximate time of access. This helps us keep the site secure and understand how it is used.
How we use your information
We use the information you provide to respond to enquiries, confirm or arrange appointments, communicate about your booking, and improve our customer experience.
We do not sell your personal information. We only share it when needed to operate our business (for example with therapists or staff involved in your appointment), when required by law, or when you ask us to.
Cookies and similar technologies
Our website may use cookies or similar technologies to remember preferences, measure traffic, or support security. You can control cookies through your browser settings.
Retention and security
We keep your information only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures to protect information against unauthorised access or misuse.
Your choices and contact
Depending on applicable law, you may have rights to access, correct, or delete certain personal data, or to object to some processing. To exercise these rights or ask questions about this policy, contact us using the details on our Contact page.
